Shipping information
Shipping costs are a flat rate of CHF 9. For orders over CHF 40, shipping is free.
Delivery is usually made within 1-3 business days after order receipt (PostPac Priority or A Post Large Letter).
We ship with Swiss Post.
We ship within Switzerland and Liechtenstein.
Payment Information
We offer the following payment options: debit and credit cards, Twint, PayPal, purchase on account (POWERPAY), prepayment, SHOP, Google Pay, Apple Pay.
Cryptocurrencies: Bitcoin, Ethereum, Solana, Base, Arbitrum, Avalanche, Gnosis, Fantom, DePay, BNB Chain, Polygon (via DePay & OpenNode).
Powerpay / MF Group AG is an external payment service provider that handles invoice purchases for our online store. You will receive a separate invoice directly from Powerpay via email or mail after purchase.
Simply choose "Invoice Purchase (Powerpay)" as the payment method at checkout. Powerpay will conduct a credit check. After successful verification, you will receive the goods directly from us and the invoice separately from Powerpay via email or mail.
The invoice is usually sent by email within 3 days after your order has been shipped. If you do not receive an email, please check your spam folder or contact Powerpay directly.
The payment period is usually 14 days. You can find the exact deadlines directly on the invoice from Powerpay.
Yes, Powerpay offers the option to pay the invoice amount in installments. You can find information about this directly on the invoice or at powerpay.ch.
Powerpay automatically checks your creditworthiness in the background. A rejection can have various reasons (e.g., residence, payment behavior, or a technical error). Unfortunately, we have no influence on this. Please choose an alternative payment method in this case.
You can find the current terms and conditions of Powerpay at the following link:
👉 https://www.powerpay.ch/de/agb
Your data is safe with us. We work exclusively with well-known and trustworthy payment providers.
For questions about the Powerpay invoice (purchase on account) please contact Powerpay / MF Group AG directly:
📞 Phone: +41 58 806 06 00
🌐 Website: www.powerpay.ch
For questions about other invoices or payment methods, our customer support is happy to assist you:
📧 Email: support@montcalia.ch
AJSK GmbH
Gewerbestrasse 10
CH-6330 Cham
Bank: PostFinance AG
IBAN: CH49 0900 0000 1624 9676 8
BIC: POFICHBEXXX
Payment Purpose: Please enter your order number here.
Return Information
You can return your order within 14 days. The item must be in its original packaging and show no signs of use. For details, please see our Right of Withdrawal.
If you notice any product quality defects, you can return the item to us within 14 days.
You will receive a replacement item free of charge.
Please report the defect as soon as possible to support@montcalia.ch.
The return costs are usually borne by the buyer unless there is a defect or a manufacturing error.
Do you have any further questions?
If you have any further questions or concerns, please do not hesitate to send us a message.
